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Delivery Costs

Our promise is to save you time and money wherever possible by keeping delivery costs fair, low and fully transparent.

Free Shipping on Orders Over $150*

In order to keep your costs down and our pricing simple, delivery is FREE for ALL Designstuff customers within Australia if you spend $150 or more on full priced items in one transaction*. This does not include BULKY ITEMS. To receive DISCOUNTS, LOYALTY POINTS and obtain membership benefits, please sign up here to become a member prior to adding the products to your cart.

Standard Shipping

Standard shipping, for non-members and members within Australia, is as follows:

  • Orders between $1-$150, flat rate of $9.90 per order
  • Orders over $150, FREE for Designstuff members and non members*
  • Gift vouchers, FREE for Designstuff members and $5 for non members (except where other items are included in the cart, standard shipping rates apply)

Flat Rate Express Shipping

Express shipping, regardless of the end destination within Australia, is as follows*:

  • Orders $1 and over, flat rate of $20 per order

Delivery Times

Standard and Express orders are shipped via courier, except where an order is too large and needs to be shipped via transport company. Please see 'Bulky Items' section.

Standard orders are shipped within 2 business days of order receipt. Standard delivery is 2-7 business days.

Express orders will be shipped on the same business day (provided your order is received before 2pm EST). Express delivery is 1-2 business days from the date of dispatch for all metropolitan areas (except Perth) and 2-6 days for outer suburbs, and all of Western Australia and Nothern Territory.   

You will receive an email notification when your order has been dispatched, to help you track your items.

If  you are not at your place of residence during the hours of 9am-5pm from Monday to Friday, we recommend you provide a suitable daytime delivery address. This is important for most deliveries, which require a signature upon receipt. Please note we are unable to deliver to your post office box.

As we aim to deliver your purchases as quickly as possible, there may be times where we are unable to ship all items within the same delivery. Please check your dispatch email for information about whether items will be dispatched together or separately.

* Except for bulky items, which make up less than 5% of the range. Dynamic shipping rates will apply.

Bulky Items

About 5% of the range is considered bulky items. Due to the weight and/or size of these items, freight is calculated at checkout based on dimensions, weight, and your destination. Free shipping does therefore not apply.

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